SHIPT + HIREVUE

SHIPT GROCERY DELIVERY SERVICE ACCELERATES HIRING TIME TO 3 DAYS

INDUSTRY

SERVICE

EMPLOYEES

1,000+

+ RESULTS

300%

INCREASE IN BUSINESS GROWTH

80%

REDUCTION TIME-TO-HIRE FROM 13 DAYS TO 3 DAYS

3X

RECRUITING CAPACITY WITH HALF THE RESOURCES

60%

MOBILE INTERVIEWS &
35% OUTSIDE
BUSINESS HOURS

+ CHALLENGE

Scaling Operations Inefficient with Traditional Talent Methods

Founded on the mission of simplifying lives, Shipt grocery delivery makes shopping for fresh foods and everyday household essentials simple and convenient. With Shipt, members in over 30 cities can shop the full selection at local markets, and a friendly Shopper delivers the order as soon as one hour later. Shipt serves members, shoppers and communities in over 30 cities across the country and that list is quickly growing. New city launches are a top level priority for Shipt. In 2015, Jason Creel, Director of Recruiting and Launch, and his talent acquisition team immediately identified the challenges of scaling their recruiting model to meet the needs of the business.

Shipt Turns to HireVue OnDemand Interviews to Build a Team of Shoppers

With status quo recruiting methods not meeting their needs, the talent acquisition team turned to HireVue’s video interviewing to help attract and identify their team of shoppers. With HireVue, candidates can complete an OnDemand video interview at their convenience, and on the device of their choice. Creel says “With HireVue’s video interviews, we are able to get a good feel for the Shoppers we hire. We can ensure they represent our brand, provide a positive experience, and are good at problem solving and time management. Leveraging video reassures us that we’ve hired the best talent to serve our members well

“Now we truly have the ability to have shoppers shopping within the same day that they apply."

JASON CREEL
Director of Recruiting, Launch

Expands Into 20+ Markets With No Additional Recruiting Support

Many would think that launching 3 to 4 markets a month would require additional recruiting resources. In fact, by leveraging video interviewing, Shipt was able to scale as needed without any additional headcount.  They were able to triple their interview numbers while maintaining a small recruitment team. In 6 months they conducted over 30,000 interviews and hired thousands of shoppers with a staff of 5.

“In order to scale quickly we needed to leverage technology, HireVue was our answer and continues to be one of the most important partnerships we have!"

JASON CREEL
Director of Recruiting, Launch
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