Design for the Disappointed
We often forget that behind every resume is a person with a story to tell. Hunting for a job can be a frustrating experience for candidates. Unfortunately, you can’t hire every candidate, and many of these candidates are your customers. In this candid fireside chat with Delta Air Lines' Jennifer Carpenter, you’ll learn how and why you should design your candidate experience around those candidates who don’t get the job.
VP - Global Talent Acquisition, Delta Air Lines