Technology is taking the “human” out of Human Resources. New tools are one-size-fits-all-except-my-organization. Learning new HR technology is too time-consuming.
Do any of these sound familiar? These are just a few of the most common misconceptions about HR technology today.
HireVue rounded up several HR industry leaders and asked them to set the record straight on their least favorite HR technology misconceptions. Here are the results.
Laurie Ruettimann: Founder; Laurie Ruettimann; LFR, LLC; Twitter: @lruettimann
Misconception: HR technology is just for people who think the future of work is automation and robots.
Correction: It’s for the dreamers and doers who work in the trenches of HR. Most of all, it’s for the practitioners who are committed to improving the employee experience for everybody.
William Tincup: Recruiting Daily; Twitter: @williamtincup
Misconception: A common misconception in the marketplace is that HR Tech solves problems.
Correction: In truth, it mostly highlights process failures or, in rare instances, illuminates where HR is actually getting it right. HR processes, for example, onboarding new employees, is 100 times more important than any onboarding technology ever created. Truth is, you can place inferior (onboarding) technology on top of a superior (onboarding) process and while not perfect, it will still work. Try the opposite, superior (onboarding) technology on top of a broken (onboarding) process. Doesn’t work. That’s why process (and continuous refinement of said process) is always more important than technology.
Madeline Laurano: Co-founder, Aptitude Research Partners; Twitter: @MadTarquin
Misconception: A mass Taleo (Oracle) exodus is coming.
Carol Fishman Cohen: CEO and Co-founder, iRelaunch; Twitter: @iRelaunch
Misconception: HR technology just makes life difficult for job applicants, requiring them to spend time understanding the latest recruiting tools.
Kimberly Simms: SVP, Customer Success; HireVue
Misconception: AI in recruiting eliminates the human factor. Correction: In fact, the opposite is true. With HireVue Assessments, we can give every candidate a fair chance at an opportunity and let them show more of who they are as people. What many people don’t realize is that the hiring leaders in our customer organizations care deeply about the outcome of their candidates’ hiring processes. Our HireVue Customer Success team sees this day after day: the hiring and recruiting professionals at our customers truly do want all candidates to have a good experience and land in the right positions – the ones that are best for them and the companies that are fortunate enough to hire them.