HV Assistant Technical Requirements

Effective December, 2020

Overview

This document summarizes the technical requirements for HV Assistant platform and products.

Goals

  1. To make sure correct information is included in the MSA

General Requirements

  • Requirements for HV Assistant Chatbot
  • Requirements for HV Assistant Dashboard

User System Requirements

  • Internet Connection

Requirements for HV Assistant Chatbot

  • Minimum Browser & OS Requirements
    • Chrome 85+ to latest version
    • Chrome Latest version on mobile Android 10+
    • Mobile Safari on iOS 13.6.1+
  • Minimum OS Requirements
      • Windows 10+
    • MacOS High Sierra and above

Requirements for HV Assistant Dashboard

  • Minimum Browser & OS Requirements
    • Windows 10+
    • MacOS High Sierra and above
  • Chrome 79 or latest, Chromium-Edge latest on Windows 10 , (IE11 is supported till it is end of life)
  • MacOS High Sierra and above
    • Safari 13 or latest
    • Chrome 79 or latest
    • Mobile Requirements - None supported