We’re back for episode 23 of Hire Thinking. In this episode, Dina Taylor, Chief Evangelist at Hirevue, sits down with Jonathan Mears, Global Head of Talent Acquisition at Emirates NBD, for a discussion about cutting-edge innovation in recruitment. Jonathan shares how one of the largest financial institutions in the Middle East is reimagining the future of work, successfully integrating AI and automated assessments to streamline volume hiring. Jonathan shares how Emirates NBD used the latest technology and TA strategies to produce a staggering 80% reduction in time-to-offer, a time saving of 8,000 hours, and a CSAT uplift of over 100%.
The conversation explores the shifting “skills economy,” and identifies curiosity as a vital predictive skill for strategic thinking and adaptability in a rapidly changing industry. An approach based on skill validation enabled Jonathan to improve performance and retention by over 22% at Emirates NBD. Looking toward the hiring horizon, Jonathan envisions a future built on dynamic workforces and TA strategies focused on business outcomes over KPIs, driven by transparency and authenticity when connecting talent to opportunity. If you’re looking to apply AI in solving volume hiring challenges, this is an episode you don’t want to miss.
