AI in candidate engagement: Advantages & ethical considerations

June 20th, 2024

Dream of your perfect hiring scenario. What does it look like? 

No more phone tag? Less hours wasted scheduling interviews? An assistant to help you do it all? 

Well, at HireVue, we say your wish is our command! HireVue offers conversational AI to help you engage candidates and fill your funnel with the most qualified candidates for your roles. 

Below we breakdown why AI should be your hiring ally and what you should look for in ethical vendors. 

Focus on candidate potential

HireVue conversational AI unlocks candidate potential by matching their skills with available job opportunities. Advanced matching capabilities ensure that specific job titles or confusing job descriptions don’t slow down the recruiting process. Conversational AI ensures candidate skills are transferred and used to present all roles that fit their skill set, offering more opportunities for them. 

For example, if your candidates are searching for “marketing manager” positions, and your company calls these roles “marketing directors,” you could miss out on qualified talent simply because of naming differences. With HireVue conversational AI, our chatbot will match the candidate with all the roles they could be a match for—based on the skills they possess, not the job titles they’ve had.

Traditional hiring methods can disqualify top talent before they even start the process. Hiring is stressful. In fact, according to the 2024 Workforce Insights Report, “Over 1 in 4 respondents (27%) said that job search anxiety remains the top obstacle to finding their desired job.”

Hiring teams are stressed—and so are candidates. So make your hiring process easier for everyone—offer solutions with impactful results that unlock their potential and connect them to their dream opportunity faster.

Automate your workflows

HireVue automatically progresses candidates in your ATS after each candidate interaction—automatically sending a text or WhatsApp message with next steps within minutes of applying. So you can worry less about candidate ghosting. 

Plus, you’ll eliminate the time and effort it takes for recruiters to follow-up with your pre-screened candidates, so you can advance your top talent quicker. 

Faster pre-screening means faster job offers—so the top industry talent is working for you and not the competitor. 

What to search for in an ethical vendor

When it comes to finding a hiring solution that works best for you, it’s important to find vendors who provide ethical, regulated AI. 

HireVue has grounded the development of our tools in decades of preexisting labor laws, best practices in IO psychology, and scientific research to produce tools that are job-related, validated, and tested regularly and mitigated for bias. In 2019, we publicly established our Guiding AI Principles when it comes to developing our suite of hiring tools: 

  • We are committed to benefitting society
  • We design to promote diversity and fairness
  • We design to help people make better decisions
  • We design for privacy and data protection
  • We validate and test continuously

We get it. Searching for hiring technology can be overwhelming. But at the end of the day, any vendor should be able to do the following:

  • Easily explain how their technology works 
  • Explain it in a way that makes sense
  • Explain their ROI and validity 

As you look at the future of hiring technology, HireVue is committed to ethical and transparent use. We believe in:

  • Uniform audit criteria (that is use case specific)
  • Static algorithms
  • Audits for all AEDTs
  • Notice and transparency to empower candidates
  • Employer obligation to supply demographic data
  • Vendor-delivered audits

Learn more here. 

Ready to see what conversational AI can do for you? Request a demo.