Strategic high-volume recruiting success: 4 case studies
Speed is the name of the game for high-volume hiring teams. If their processes aren’t audited and optimised for success, they’ll continually lose top talent to the competition, and lose candidates as customers—ultimately affecting the bottom line.
High-volume hiring requires teams to work as efficiently as possible, but without the proper technology in place, manual, traditional efforts will keep teams from top talent.
Explore how 4 companies ace high-volume recruiting with strategic decisions, quantifiable results, and insights.
Nestlé
Nestlé is the world’s largest food and beverage company. Still headquartered in the Swiss town of Vevey, Nestlé employs around 308,000 people and has factories or operations in almost every country in the world. In 2019, Nestlé’s reported sales increased by 1.2% to CHF 92.6 billion (USD 103 billion). With so many candidates for roles, the team needed a way to increase efficiency at the beginning of the hiring funnel.
Solution: HireVue OnDemand Interviewing
With the volume of applications and difficulty reviewing telephone interviews, HireVue OnDemand interviewing makes reviewing interviews globally easier. They’ve also included technical questions which enables Nestlé to screen qualified individuals before live interviews. As a result, Nestlé has eliminated the phone screen.
Results:
- 92% candidate experience satisfaction
- 98% found the software easy to use
- Eliminated phone screens
"We use HireVue to ask really technical questions which allow us to very quickly qualify that experience. It cuts out our talent team having 30-minute phone interviews in which they couldn’t accurately assess technical knowledge. Now, we can say they have this or that background, we can qualify that experience very quickly."
Read the full Nestlé case study here.
National Safety Apparel
National Safety Apparel (NSA) is a leading manufacturer of protective clothing for customers in industrial environments. The company needed a way to help find and assess qualified talent and fill its requisitions quickly. NSA’s particular challenge was maintaining sufficient staffing levels in its Ohio factory without hiring a costly staffing agency.
Solution: Conversational AI
HireVue’s conversational AI was chosen for its ease of implementation and affordability, helping NSA manage staffing levels effectively. The solution has streamlined the process by capturing, screening, and scheduling interviews, allowing recruiters to focus on hiring top candidates.
Results:
- 5x faster time-to-interview
- 4x faster time-to-hire
- 50% decreased cost per interview
- 10% increased retention
- 20% decreased cost per hire
"It is quick to implement and there was an instant connection with the sales and support team. Customer service and response rates have been world-class."
Read the full National Safety Apparel case study here.
Maggiano’s Little Italy
Maggiano’s Little Italy is a national restaurant chain in the United States well-versed in high-volume hiring. With over 5,000 employees, the TA team was looking for solutions that would engage a wider talent pool, automate pre-screening and scheduling, increase applicant capture, and reduce time-to-interview.
Solution: Conversational AI
Maggiano’s deployed HireVue’s conversational AI to boost candidate engagement and started capturing and engaging potential candidates across mobile and web. In addition to powerful job matching, candidates can prescreen and schedule interviews with virtually zero involvement from the Maggiano’s hiring team.
Results:
- 21,000+ candidates engaged
- 17,000+ interviews scheduled
- 5,100+ applicants hired
"[Our chatbot] closed 66% of open requisitions in 2 weeks and has created an amazing experience for our restaurant. All our applicants first talk with [the bot], and if qualified, are directly scheduled with the restaurant"
Read the full Maggiano’s case study here.
Black Angus Steakhouses
The pandemic wreaked havoc on the hospitality industry, forcing many to close their restaurants. When Black Angus found themselves closing, the HR team had no way to communicate with its entire workforce. With frontline workers without company email and furloughed employees’ email access deactivated, email wasn’t an option.
Solution: Direct Messaging
HireVue Direct Messaging allowed teams to not only reach their employees but gave employees a trusted option to also reach them as well—providing open communication during a chaotic and unprecedented time.
Results:
- 74% average response rate within 1 hour
- 96% average response rate within 24 hours
- Hundreds of Thank Yous from employees
"For us, [HireVue’s] texting solution was an invaluable resource and vital lifeline to our employees during a challenging, extended shutdown period. Every message sent out would get hundreds of ‘thank you’s.’ I’m looking forward to sending the ‘we are open’ message."
Read the full Black Angus Steakhouses case study here.
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