How financial services hiring teams can elevate candidate and brand experience

December 18th, 2025 The Hirevue Team Reading time: 6 min

In today’s financial services talent market, how you hire matters just as much as who you hire.

Candidates are navigating a volatile job market marked by layoffs, fewer openings, and intense competition. At the same time, hiring teams are under pressure to move faster, do more with fewer resources, and protect the brand in every interaction. In this environment, the candidate experience is no longer a “nice-to-have.” It’s a strategic differentiator.

Hirevue helps financial services organizations deliver a candidate experience that’s fair, flexible, human, and brand-defining—without sacrificing speed, compliance, or quality.

Candidate experience is brand experience

Every hiring interaction shapes how candidates perceive your institution. Whether they receive an offer or not, applicants walk away with a lasting impression of your culture, values, and professionalism.

A positive candidate experience:

Signals fairness and transparency
Builds trust in your brand
Drives long-term advocacy even from rejected candidates
Reflects what it’s truly like to work at your organization

In contrast, slow timelines, opaque decisions, and resume-only screening can undermine trust and damage employer reputation, especially in a highly regulated, relationship-driven industry like financial services.

Hirevue helps organizations ensure every candidate interaction reinforces credibility, care, and confidence.

A fairer, more human hiring journey at scale

Today’s candidates want flexibility, clarity, and the opportunity to show their true potential—not just what fits on a resume.

Hirevue enables a modern, candidate-first journey that balances efficiency with empathy:

What the experience looks like:

Candidates engage early through conversational, AI-powered engagement
They’re matched to roles that fit their skills, not just keywords on a resume
On-demand interviews and assessments let them participate on their schedule and validate the skills that actually predict success
Live interviews are structured, consistent, and transparent
Offers move faster, with fewer bottlenecks and less guesswork

This approach empowers candidates to put their best selves forward while giving hiring teams better data and stronger confidence in every decision.

Technology to validate skills

Hirevue is a suite of products specifically designed to validate the skills that predict success. Curious what this could look like in a financial services hiring process?

Talent engagement tools: Put candidates in control with the smartest, predictive hiring agent available. Power a candidate-first experience with an agent that acts more like a concierge than a chatbot. And with no communication dead ends, our framework goes beyond keyword searching to guide candidates to all the roles they fit, not just the searched ones.

Structured interviewing: OnDemand and live video interviews streamline hiring with real-time evaluation tools, interview guides, automated candidate routing, and sharable recordings. Plus, Interview Insights transforms every interview into a confident, data-driven decision with real-time AI assistance.

Assessments: AI-powered assessments vet and validate critical skills helping identify high-potential candidates across industries. With an assessment for every job at any level, you gather data-driven insights and streamline your process. Empower teams with data-driven hiring decisions with measurable outcomes like faster time-to-hire and cost savings.

Game-Based Assessments: Transform hiring with engaging psychometric games that deliver data-driven insights and help you easily identify top candidates.
Virtual Job Tryout®: A science-backed, immersive assessment used across 40+ industries that simulates real job scenarios, aligning candidate understanding with employer evaluation.
Technical Assessments: Streamline technical hiring using auto-scored coding tests that evaluate a broad range of skills, ensuring only the most qualified candidates advance.
Language Proficiency Tests: Accurately measure language abilities to maintain exceptional customer experiences, enabling large-scale, validated evaluation of communication skills.

Meeting the expectations of the next generation of finance talent

Interest in finance careers is rising, especially among students and early-career professionals. But this generation is selective and values-driven.

53% of Gen Z candidates will reject a job if company values don’t align with their own
83% consider social responsibility when choosing an employer

For these candidates, fairness and opportunity matter. They want skills-based hiring, not pedigree-based screening. They want transparency.

Hirevue’s science-backed, skills-based approach gives every candidate an equal opportunity to succeed, reinforcing your commitment to inclusion, objectivity, and merit.

Reducing candidate anxiety in a tough market

With layoffs rising and job openings tightening, candidates can be understandably anxious. Long wait times, unclear next steps, and impersonal processes only increase frustration.

Hirevue reduces friction with automation:

Promoting faster feedback loops
Eliminating unnecessary manual delays
Creating clarity and structure at every stage
Allowing candidates to engage and interview outside traditional business hours

The result is a calmer, more respectful experience that reflects well on your brand—while helping teams move faster and more confidently.

Balancing automation with the human touch

While AI streamlines and enhances many aspects of hiring, human judgment remains irreplaceable, especially in final decision-making and relationship-building.

Hirevue believes its technology is best used as decision support not as decision-makers.

Maintaining this balance ensures that candidates feel seen and valued, and that hiring decisions still reflect the importance of human interaction. Transparent communication about how AI is used in the process also builds trust and confidence among applicants.

Pro tip? Hirevue offers the chance to record intro videos that candidates can watch before completing a Hirevue OnDemand interview. Hiring teams can introduce themselves and assure candidates that a human is actually watching their interview!

Proof that your results reflect your candidate experience

Financial institutions using Hirevue consistently see that better candidate experiences drive better outcomes:

87% candidate satisfaction at Great Southern Bank while 38% of assessments are completed outside business hours, giving candidates flexibility
58.4 candidate NPS and 82.4% CSAT at Mitsubishi UFJ Trust and Banking Corporation

These results show that when candidates feel respected and empowered, organizations benefit from stronger engagement, better fit, and higher long-term retention.

Elevate your brand with every hire

In financial services, trust is everything, especially with customers, regulators, and future employees. Your hiring process should reflect the same standards of care, rigor, and integrity as your client experience.

Hirevue helps financial services teams:

Deliver a modern, human-centered candidate journey
Reinforce employer brand at every touchpoint
Hire more fairly, confidently, and at scale
Turn hiring into a competitive advantage

Because when candidates experience your values firsthand, your brand doesn’t just attract talent. It earns trust.

Resources for financial services hiring teams

Below are resources for financial services teams to explore how Hirevue finds quality talent at speed and scale:

Hirevue + financial services Guide and Executive Summary

Financial services product tour here

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